FAQ


Q: Is that possible to sent samples?

A: Yes, we can offer free samples, you just have to pay freight charge in advance, once you sent us official order,

The freight charge of samples you have paid will be reduce in the invoice.


Q: How long will you ship the order?

A: We will start to arrange the order immediately once we got your full payment, normally the order will be sent within 3-15 working days depends on the order quantity.


Q: Which way will you ship my order and how long can i expected to get my package?

A: Normally, we shipped via DHL & FEDEX & EMS & UPS & TNT, it will take 3-5 working days to reach most parts of the world.

And we also can take China Air Post Mail, HK post, Singapore Post if the client prefer this way, it will take longer time

but cost is much more cheaper.

We also can accept other shipping agents (air friegh or sea freight) that the clients specifically required.


Q: How to calculate the freight charge of my order?

A: The freight charge depends on weight, packing sizes and your country or province region.


Q: How to control quality?

A: All raw materials comes to plant with strick quality checking.

All products have to be inspected by QC before packing.

Sales Manager will double check the quality and quantity before shipping, and they will take packing pictures to        show to client.

Plus we offer 24 hours Globle After-sales Service.


Q: Can we have our logo or company name to be printed on the package.

A: Yes, we can offer customerized packing and also do OEM services.


Q: Which payment ways do you accepted?

A: You can sent payment T/T to our official Company Bank Account, and we also accept Paypal, Wester Union, MoneyGram payment.




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 Contact Us

Contact: Nina

Cell/Whatsapp: +86-13755163626

Tel: +86-731-84483692

E-mail: sk.dentek@gmail.com

Add: D-705 YJY Xiangjian Centry Town, Furong Rd,Changsha, Hunan, China.

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